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Directorate of Public Works – Sharjah" is committed to quality and excellence which through seeks to achieve quality goals and elevate its performance for the sake of highest levels of services provision, though:

  • Providing the best services in design, management, maintenance and development of public construction projects and facilities in-line with the government's directions, to meet the aspirations of Sharjah citizens and residents, and continually improve the quality of services complying with the laws and regulations.
  • Adopting best engineering practices, standardizing engineering procedures taking into consideration the architectural features of the Emirate of Sharjah.
  • Focusing on core values and teamwork to achieve quality objectives that are measured, monitored and continually improved
  • Implementing a quality management system that conforms to ISO 9001: 2015 requirements, continually improving, measuring performance and customer satisfaction periodically.
  • Recruiting, developing and retaining highly qualified personnel
  • Circulating the approved Quality Policy, ensuring that it is understood by all concerned and reviewing it periodically to ensure its effectiveness.